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Created On: 03/09/2026
in My Loan is Transferring
My loan is transferring to you. What does this mean? If you’ve received a notice that the servicing of your loan will transfer to us, rest assured, the terms of your loan agreement will not change due to the transfer. On your transfer date, we...
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Created On: 03/09/2026
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Created On: 03/09/2026
in Newly Closed Loans My loan just closed. What do I need to do next? Look for a welcome email from with information about how to get started with your online account, ways to contact us, when and how to make payments, and a glance at some of the convenient services ...
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Created On: 03/09/2026
in Newly Closed Loans When will I receive my first billing statement? If your loan just closed, please look out for your first statement in the coming weeks, before your first payment is due. Can I opt out of receiving paper statements in the mail? Yes, you can op...
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Created On: 03/09/2026
in Newly Closed Loans Your browser does not support HTML5 video. ...
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Created On: 03/09/2026
in Newly Closed Loans Congratulations on your recent closing! We are happy to support you as the servicer of your loan. At , our goal is to make homeownership easy and convenient, every step of the way As your loan servicer, you can expect us to: Send stateme...
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Created On: 03/09/2026
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Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
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You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
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Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...